Customer Lifetime Value Analytics Engine Using Databricks on AWS

A case study on how we automated customer lifetime value analysis and reduced delivery time from months to weeks for a financial analytics firm.

Client Background

Ambition Data is a financial analytics company focused on helping businesses understand customer behavior and growth. Their work is centered around Customer Lifetime Value (CLV), which helps companies understand how much value each customer brings over time.

The company works with data from multiple sources, including:

  • E-commerce platforms
  • Transaction systems
  • Customer databases

 

Their clients rely on them to deliver accurate insights that drive marketing, retention, and growth strategies.

The project was sponsored and coordinated by the Managing Director of Customer Growth, Allison Hartsoe, who is a recognized expert in the field of customer analytics.

To deliver value to their clients, Ambition Data needed a system that could process large volumes of transaction data and generate reliable CLV insights quickly.

financial analytics company

The Problem: Manual Processes Slowing Growth and Increasing Risk

Before working with Tenplus, the entire CLV analysis process was manual and time-consuming.

The team relied heavily on Excel-based workflows, which created several challenges:

  • Data cleaning and preparation took days for each client
  • High risk of human error in calculations
  • No clear data lineage or history of how results were generated
  • Repeated work for every new client
  • Limited scalability due to manual effort
  • Slow delivery timelines, often taking months

 

The lack of automation made it difficult to scale operations and maintain consistency across projects.

Ambition Data needed:

  • A fully automated data pipeline
  • A centralized system for managing and processing data
  • Reliable data lineage and governance
  • Faster turnaround time for client delivery
  • A scalable platform to support growth

Solution Overview

Tenplus designed and built a complete end-to-end data platform using Databricks on AWS. The goal was to automate the entire CLV analysis process, from data ingestion to final reporting.

The solution focused on creating a structured and scalable system that reduces manual work and improves accuracy.

The core technology stack used in the project included:

  • Databricks for data processing, machine learning, and analytics
  • AWS for cloud infrastructure
  • Apache Airflow for orchestration
  • Automated data pipelines for ingestion and transformation
  • Built-in BI dashboards within Databricks for reporting

 

This architecture allowed Ambition Data to move from manual workflows to a fully automated system.

5

Data Analysts

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45

Companies analyzed

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Process

Data designers
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Ongoing projects
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Results

With Tenplus, Ambition Data achieved:

  • A fully automated end-to-end CLV analytics engine
  • Reduction in delivery time from months to around three weeks per client
  • Data processing and cleaning reduced from days to a few hours
  • Significant reduction in human error
  • Centralized data with clear lineage and history
  • Improved data governance and reliability
  • Ability to onboard more clients without increasing workload

 

The new system allowed the company to iterate faster, deliver insights more efficiently, and maintain consistent quality across all projects.

⭐⭐⭐⭐⭐

“Working with Tenplus helped us transform a complex and manual process into a structured and automated system. The team built a scalable data platform that allows us to deliver insights faster and with greater accuracy. We can now serve more clients, reduce errors, and build on a strong data foundation for future growth.”

Managing Director, Customer Growth
Ambition Data

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